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Absence Reporting:


  • Attendance management
  • Integrated solutions
  • Finding resolutions
  • Inspire
  • Engage
  • Empower
  • Record and report



How does Day-1 Absence Reporting work?


24/7 absence reporting

If an employee is absent from work, they call the service as their first point of contact where call handlers gather and record relevant data.  Alternatively, you can opt for employees to register their own absence information by logging into our system online.  When this information is complete and submitted, immediate notifications are sent to relevant managers and/or human resources through email.  Alerts can even be provided through text messaging if required.


Online tools and resource centre

The service software delivers tailored reports showing up-to-the-minute absence levels and trends whilst highlighting hotspots and non-compliance.  Reports can be generated as needed or scheduled to report information at specified intervals.  The recourse centre has task and case manager tools, sample templates, online workshops and interactive training.  This information is key to engaging line-managers as the more knowledge they have the more empowered they become.


Fast and effective interventions

The service is supported by an extensive network of support-services ensuring timely referrals.  For example, to your existing EAP service or to occupation health services.  Telephonic OH referrals can be completed as quickly as the next day and face-to-face referrals within two working days.  Around 80% of referrals result in an immediate return-to-work which clearly highlights the importance and effectiveness of early intervention.


Measurable results

The service identifies key areas for action and offers customised solutions for your business.  The service can help you uncover the hidden costs of absence within your company and determine the best strategy for lowing these costs.  Our analysis of the collected absence data will empower your managers to maximise attendance.  Using our full toolset of integrated solutions will help your company to achieve a measurable ROI resulting in an improved bottom line.


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